Privacy policy

Privacy Policy

Last updated: May 5, 2026

Chronoera operates this website and store (the “Services”) to provide you with a curated shopping experience. Chronoera is operated by KLPX SIA, a company registered in Latvia. We act as the data controller of your personal information.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email address, phone number, billing and shipping address)
  • Payment information (processed securely via payment providers)
  • Account information (login details, preferences)
  • Order information (products viewed, purchased, returned)
  • Communications (messages sent to us)
  • Device information (IP address, browser, device type)
  • Usage data (interaction with our website)

How We Collect Information

We collect information:

  • Directly from you (when placing orders or contacting us)
  • Automatically (via cookies and similar technologies)
  • From service providers (such as Shopify and payment processors)

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve our website and services
  • Send order updates
  • Send marketing communications (you can opt out at any time)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Shipping and logistics partners
  • Service providers (IT, analytics, support)
  • Marketing partners (where permitted)

We only share information necessary to operate our business.

Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.

Shopify

Our store is hosted by Shopify. Shopify processes your data to provide and improve our Services.

More information: https://privacy.shopify.com

Cookies

We use cookies to improve your experience, analyze traffic, and personalize content.

You can control cookies through your browser settings.

Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

If you are located in the EU/EEA, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact:
info@chronoera.com

Security

We take reasonable measures to protect your data, but cannot guarantee absolute security.

Children’s Data

Our Services are not intended for individuals under 16. We do not knowingly collect data from children.

International Transfers

Your data may be processed outside your country. Where required, appropriate safeguards are used.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page.

Contact

If you have questions about this Privacy Policy:

Company: KLPX SIA
Email: info@chronoera.com